{"id":1305,"date":"2020-12-01T16:32:05","date_gmt":"2020-12-01T16:32:05","guid":{"rendered":"https:\/\/streetsideco.com\/?page_id=1305"},"modified":"2024-06-21T02:16:16","modified_gmt":"2024-06-21T02:16:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/streetsideco.com\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/b><\/h1>\n

Last updated: December 14th, 2021<\/span><\/p>\n

At Streetside, your privacy is important to us. In this Privacy Policy, we tell you what information we collect, share with others, and how we use it.<\/span><\/p>\n

Scope of this Privacy Policy<\/b><\/h3>\n

Streetside (\u201cStreetside,\u201d \u201cwe,\u201d \u201cour,\u201d and\/or \u201cus\u201d) values the privacy of individuals who use our website and mobile apps (collectively, our \u201cPlatform\u201d). This privacy policy (the \u201cPrivacy Policy\u201d) explains how we collect, use, and share information from Streetside\u2019s users (\u201cUsers\u201d). It applies to our customers (\u201cCustomers\u201d), individuals who deliver products requested by Customers through our Platform (\u201cRunners\u201d), anyone who signs up to become a Runner (\u201cProspective Runners\u201d), businesses selling products through our Platform (\u201cMerchants\u201d), and other partners and\/or end-users who use our Platform to facilitate delivery and\/or sale of products (\u201cPartners\u201d). By using the Platform, you agree to the Privacy Policy and any future amendments and additions. Your use of our Platform is also subject to our Terms of Service.<\/span><\/p>\n

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1. Information Streetside Collects From Users<\/b><\/h3>\n

Streetside collects information from its Users. The categories of information we collect are described below in this Section 1.<\/span><\/p>\n

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A. Information You Provide Directly to Us<\/b><\/h4>\n
Customers<\/b><\/h5>\n

Sign Up and Profile Information<\/span><\/i>. When you sign up and\/or place an order through Streetside as a Customer, you provide us with information, including, but not limited to your name, email address, physical address, and phone number. If you sign up using your Facebook account, we receive information including your name and email address. After registration, Customers can add multiple delivery addresses to their profile. You may be required to provide us with a photograph.<\/span><\/p>\n

Order Information<\/span><\/i>. When you place an order, we collect information related to the order, which may include items purchased, special instructions, date and time of order, and subtotal.<\/span><\/p>\n

Feedback<\/span><\/i>. We may ask you for feedback on your order, which may include a rating of experience, the applicable Merchant, and\/or the applicable Runner. A review option is presented after each order\u00a0<\/span><\/p>\n

Surveys<\/span><\/i>. We may offer an opportunity to participate in surveys, promotions, or contests. When a user participates, we may request certain information which may include name and email address.<\/span><\/p>\n

Payment Information<\/span><\/i>. When you add a payment card to your Streetside account, a third-party payments service provider receives your card information. We do not store full payment card information on our servers.<\/span><\/p>\n

Active and Prospective Runners<\/b><\/h5>\n

Sign Up and Profile Information<\/span><\/i>. When you sign up to become a Runner, you may provide us with certain information, including, but not limited to your legal name, date of birth, email address, physical address, phone number, photo, vehicle information, and car insurance information. We share this information with third-party providers who initiate background check reports on you. Additional information about the third parties who run the background checks is provided in Section C below. We may also collect information from you after sign-up as is necessary to effectively operate the Platform.<\/span><\/p>\n

Surveys<\/span><\/i>. We may offer an opportunity to participate in surveys, promotions, or contests. When a user participates, we may request certain information which may include name and email address.<\/span><\/p>\n

Payment Information<\/span><\/i>. We receive information from Runners to provide payment and for tax reporting purposes, including but not limited to bank account and tax information.<\/span><\/p>\n

Merchants and Partners<\/b><\/h5>\n

Profile Information<\/span><\/i>. A Merchant who signs up for our Platform or a Partner who utilizes our Platform provides us with certain information, including, but not limited to contact name, phone number, email address, physical address, hours, and product information, including product details and price.<\/span><\/p>\n

Payment Information<\/span><\/i>. We may receive Merchants\u2019 bank account information to provide payment as well as any other information necessary to set up payment.<\/span><\/p>\n

All Users<\/b><\/h5>\n

Communications<\/span><\/i>. If you contact us directly, we may collect additional information about you. For example, when you contact our Customer Support team or text with us and our Runners, we will receive and may retain your name, email address, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.<\/span><\/p>\n

Feedback<\/span><\/i>. Customers and Runners may be able to rate and review each other at the end of every delivery. Customers may be able to see a Runner\u2019s aggregate ratings during a delivery. After delivery, we may share feedback or comments that Customers provide with Runners and\/or Merchants, but we will not identify the Customer. If you are a Customer and do not want a Runner to know you provided certain feedback or comments, please do not include identifying information in that feedback or those comments. We may also share with Runners their aggregate ratings. Customers may also provide us information and feedback related to your experience on the Platform, including, but not limited to order reviews, merchant reviews, and merchant ratings.<\/span><\/p>\n

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B. Information We Collect Automatically Through Your Use of the Platform<\/b><\/h4>\n

Location and Sensor Information<\/span><\/i>. We receive a Customer\u2019s location information when you\u2019re using the Streetside app, including when the app is in use in the foreground or background. We may continuously collect location information and other motion-generated or orientation-generated mobile sensor data from Runners and Prospective Runners when the Streetside app is in use in the foreground or background to personalize the app experience, assist in finding available markets and\/or available delivery opportunities, offer delivery incentives, track the progress and completion of deliveries, and other similar purposes. We also use this information for analytics purposes. For information on your choices for sharing location information, please consult Section 6 on Your Choices.<\/span><\/p>\n

Device Information<\/span><\/i>. We receive information from Users\u2019 devices, including IP address, web browser type, mobile operating system version, phone carrier and manufacturer, unique device identifiers, other information such as your device type, and if you register with your Facebook account, your Facebook identifier.<\/span><\/p>\n

Usage Information<\/span><\/i>. We automatically receive information about your interactions with our Platform, such as the pages you were visiting before accessing the Site or mobile application, or other content you view, the products you search for or purchase, and the dates and times of your visits, to help us understand how you use our Platform, help us improve our Platform, and provide you information about our Platform, Merchants, and Partners.<\/span><\/p>\n

Call and Text Information<\/span><\/i>. We work with one or more third parties to facilitate phone calls and text messages between Customers and Runners who are delivering the Customers\u2019 products. We receive information about these communications including the date and time of the call or text message, the party\u2019s phone numbers, and the content of the text messages. By using Streetside services, including communicating with Streetside and your Runner, you consent to the receipt, recording, and monitoring by Streetside of text messages between you and Runners for quality assurance, customer service, security, and fraud prevention. We do not record or have access to the content of the phone calls between Customers and Runners. We do record and\/or have access to the content of phone calls between Users and Streetside Merchants or Runners.<\/span><\/p>\n

Information from Cookies and Similar Technologies<\/span><\/i>. We and our service providers collect information through the use of \u201ccookies\u201d and similar technologies to understand how you navigate through and interact with our Platform, to learn what content is popular, for authentication and advertising purposes, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use our Platform.\u00a0<\/span><\/p>\n

Referrals<\/span><\/i>. You may be able to refer Streetside to friends and other contacts. To help you do this, we may request that you can grant us access to your mobile device address book. You can then direct us to send referral text messages or referral emails to contacts you select in your address book. We will use the data from your address book only to process your referral. By sending a referral, you also consent to Streetside sending your public profile image to the contacts you select to receive a referral link. By choosing to invite a friend you represent that you have received the friend\u2019s consent to provide his or her name and email address with Streetside. Streetside will use that information to send an email inviting him or her to visit the Platform and will store that information to track the success of the referral program. Streetside may also send marketing emails.<\/span><\/p>\n

Streetside users may not send, publish, or share any false, misleading, or deceptive communications in connection with participation in the referral program. These actions may violate various federal state and\/or international laws, including, but not limited to, the regulations and policies of the Federal Trade Commission. In addition, Streetside users may not send any referral emails, text messages, or other communications to children under the age of 13.<\/span><\/p>\n

If you are referred to Streetside through one of our referral programs, or if someone attempts to refer you, Streetside may share your name, whether you already signed up for Streetside, whether you are a new customer, and whether you have placed a qualifying order with the person(s) who referred you.<\/span><\/p>\n

C. Personal Information from Publicly-Available Sources and Third Parties<\/b><\/h4>\n

Information We Receive From Partners<\/span><\/i>. If you purchase through one of our Partners that offers delivery with Streetside, we receive information about your purchase, including your name, phone number, the product you purchased, and the delivery location.<\/span><\/p>\n

Background Information on Runners<\/span><\/i>. Streetside works with third-party providers to perform driving records and criminal background checks on Prospective Runners and active Runners, and in some instances, these third parties provide Prospective Runners\u2019 and active Runners\u2019 records to Streetside as part of the background check process.<\/span><\/p>\n

Information From Affiliates and Non-Affiliated Third Parties.<\/span><\/i> We may collect information about you or others through Streetside affiliates or non-affiliated third parties. For example, you may be able to access the Platform through a social networking account, such as Facebook. If you access the Platform through your Facebook account, you may allow us to have access to certain information in your Facebook profile. This may include your name, profile picture, gender, networks, and\/or email address and other information you allow to be imported from Facebook, which is controlled in your Facebook privacy settings.<\/span><\/p>\n

Social networking sites, such as Facebook, have their policies for handling your information. For a description of how these sites may use and disclose your information, including any information you make public, please consult the sites’ privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you.<\/span><\/p>\n

We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes. We may also collect demographic information, which may include information such as income, marital status, spending habits, and other information about customers. We may combine information that we collect from you through the Platform with information that we obtain from such affiliated and non-affiliated third parties and information derived from any other products or services we provide.<\/span><\/p>\n

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2. How We Use The Information We Collect From Users<\/b><\/h3>\n

We use the information collected from and about Users for the following business and commercial purposes:<\/span><\/p>\n

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  1. Provide services and features. Streetside uses the data we collect to provide, personalize, improve, expand, and promote our Platform and other services. This includes using data to:<\/span><\/li>\n<\/ol>\n